All sales are final. Because of the nature of our products, we cannot accept returns or exchanges. Every product is independently verified by a third-party lab before it reaches you — the COA/lab results are published on each product page and you can match it to your batch number. If you have a quality concern, email us at Info@PeptideX.ca (mailto:Info@PeptideX.ca)and we'll do our best to make it right.

Canada only. All orders are shipped domestically via Canada Post in discreet, unmarked packaging — no customs delays, no red flags. We support standard addresses, Flex Delivery, and PO boxes.

Most orders ship the same business day. Standard delivery is 1–2 business days across most of Canada. Rural or remote addresses may take a day or two longer. Once your order ships, you'll receive a tracking number via email. We strive to have orders delivered to our clients ASAP.

Yes — every order comes with Canada Post tracking. Check your spam folder if you haven't received it within one business day of your order confirmation. Or email info@PeptideX.ca (mailto:info@PeptideX.ca)for an update.

Yes. All peptides and HGH ship in lyophilized (freeze-dried) powder form and need to be reconstituted before use. We strongly recommend the Bacteriostatic Water, which we carry in the shop. Avoid off-brand or "underground" bacteriostatic water — it can compromise your product.

Every peptide and HGH product we sell is tested by Janoshik before it goes live. If there's no COA/Lab test, we don't list it. You can view the full lab report for any product directly on its page, and match the batch number to the vial you received. Beyond the testing, we've built a reputation on forums like SteroidSourceTalk, MesoRX, and CanadianBrawn — check our threads there for independent feedback from the community.

Lyophilized (unreconstituted) peptides should be kept in a cool, dry place away from light — a refrigerator is ideal. Once reconstituted with bacteriostatic water, store in the fridge and use within the recommended window. Avoid freeze-thaw cycles after reconstitution.

Yes. Orders of 10+ vials on a single product automatically qualify for our bulk pricing — just select the "10-Pack of Vials" option on the product page. For larger research orders or wholesale inquiries, reach out at Info@PeptideX.ca.(mailto:Info@PeptideX.ca)